De-Onwa Integrated Services is a registered Nigerian company specializing in Production, Supplies, Marketing, and General Merchandise. Established with a vision to bridge gaps in essential service delivery, our company provides practical, sustainable, and high-quality solutions across various sectors including engineering, agriculture, education, and innovation.
We are driven by a strong commitment to empowering youth, promoting sustainable development, and supporting innovation-driven initiatives. Our operations are guided by integrity, excellence, and impact—ensuring that our services contribute meaningfully to communities, businesses, and development goals both locally and internationally.
We understand that there may be situations where a return is necessary. Please review our return policy below
Returns are accepted within 7 days of receiving the product. Items must be unused, in their original packaging, and in the same condition as received.Proof of purchase (receipt or order confirmation) is required..
Customized, special-order, or clearance items. Perishable goods or items with hygiene concerns once opened.Software, digital downloads, and electronic licenses.
If your item arrives damaged or defective, contact us within 48 hours of delivery.Provide clear photos/videos showing the issue. We will offer a replacement, exchange, or full refund based on the nature of the issue..
Customers are responsible for return shipping costs unless the return is due to our error (wrong item, defective product). We recommend using a trackable shipping method.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–10 business days, to the original method of payment.
For return requests, please contact our support team at:
